Privacy Policy

1. Introduction

CarConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services, website, and mobile application (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Book a vehicle
• Apply to become a partner
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Name, email address, phone number
• Date of birth and government-issued ID
• Driver's license information
• Payment information
• Vehicle information (for partners)

2.2 Usage Information

We automatically collect certain information when you use our Services, including:

• IP address and device information
• Browser type and operating system
• Usage patterns and preferences
• Location data (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Verify your identity and driver qualifications
• Communicate with you about services, offers, and promotions
• Personalize your experience and provide customer support
• Ensure the safety and security of our platform
• Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
• For Legal Reasons: We may disclose information if required by law, regulation, or legal process.
• To Protect Rights: We may share information when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure of your personal information
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CarConnect
Email: privacy@carconnect.cloud
Phone: +63 917 300 9468
Address: Serving Mindanao Region